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The Smart Way to Deal with Stupid People, by David E. Silvey
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"The Smart Way to Deal with Stupid People," describes an easy, 5-step process to help you "get what you want--when you want--from people who are in the way."
If you're honest, you've probably been in some extremely frustrating situations (for me, it was a cancelled flight at the airport) where you've thought, "Who put this stupid person in charge?" You've thought this (or said it under your breath) because the person in charge (i.e. airline attendant) was standing in your way and keeping you from getting what you wanted and needed (or, for me, keeping me from going where I wanted to go!) So I'm just trying to connect with the frustration that many of you feel. And that's how and why I chose my title.
In a very fun and practical way, I describe the Smart Way to deal with these frustrating situations and people. And not only do I teach you how to get what you want and need when you want and need it, but also how to help the "other" person standing in your way (yes, the one you may be thinking is "stupid") get what he wants and needs.
I envision an entire series of Smart Way Books that will be people-centric and "others" focused. Each book will embody a process that will help you go into every human interaction with the goal of producing a collaborative, win-win exchange--an exchange that captures, transforms and then harnesses the power of your blockers for mutual benefit.
Experts agree that people feel anxiety stemming from fear--fear that they will not get what they want and need, and, as a result, more and more people are experiencing conflict and confrontation in their personal interactions with others.
Smart Way Books will address and meet this need by helping people capture the emotions connected to their anxiety so that they can productively get what they want and need. In a sense, the books will be a natural alternative to anti-anxiety medication--an alternative that produces both physical and emotional health!
- Sales Rank: #1129554 in eBooks
- Published on: 2013-03-03
- Released on: 2013-03-03
- Format: Kindle eBook
Most helpful customer reviews
0 of 0 people found the following review helpful.
Found this book to be a really good read. Although I'm still a little unsure that ...
By Amazon Customer
Found this book to be a really good read. Although I'm still a little unsure that it will solve all situations...sometimes people act so difficult that they are almost impossible to deal with...however that really is their problem and I agree with the author of this book in that there really is little to be gained in letting that get the best of us. Better to do our best to overcome the situation in creative win win ways. Better to step back and ask the question where will that person be 100 years from now. How can we help one another now...we will be able to do nothing 100 years from now but could help someone a tremendous amount now by showing a different approach as the author has illustrated in this book.
0 of 0 people found the following review helpful.
simple and inspiring
By James H. Nelson
David Silvey has given us a book for life in our bureaucratic world. It is a short book and a quick interesting read. I would recommend it to anyone who has to live life anywhere. :)
1 of 2 people found the following review helpful.
Disappointing
By Beth
I was initially excited to read this but my excitement quickly wore off as soon as I realized that this was really just a book for rich WASPS to learn how to deal with the "help".
Granted, this does have some beneficial ideas, such as actually being clear about what you want and being kind to people, but it also has several obnoxious suggestions as well, not the least of which is to ask for a Native English Speaker when dealing with customer support people over the phone. No, really. He also suggested that you request an American so there won't be any cultural differences. I'm serious. That just ruined the book for me. The arrogance is just breathtaking.
This may be worth a read if you have zero common sense and have never actually worked in a position where you have to deal with jerks but if you have even a hint of common sense and kindness towards other human beings you really have no need for this.
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